Website Maintenance
Keep your website useful after launch.
Maintain the parts of your website that customers rely on: content, navigation, forms, software and the path to an enquiry. Agree a practical care plan around your platform.
What should this service solve?
A website can gradually lose usefulness as services change, links expire or software becomes outdated. Maintenance works best when ownership, backup arrangements and the boundary between routine work and new development are clear.
What the work can include
Platform and access review
Document hosting, domain, software and content ownership. Identify necessary access and recovery contacts without sharing credentials in public channels.
Backups and change planning
Agree backup frequency, retention and restoration checks. Test significant changes in a suitable review environment before updating the public site.
Routine website checks
Review priority pages, enquiry paths, broken links and software updates. Check important assets and forms after changes rather than assuming an update succeeded.
Content and improvement support
Handle agreed content edits and small fixes, with larger requests estimated separately. Keep a record of work and items requiring a business decision.
How we evaluate progress
Review completed maintenance work, resolved issues, recovery readiness and the condition of key customer journeys.
What we need to get started
Website platform, hosting access, existing backup process, critical pages, integration details and an agreed escalation contact.
Questions about website maintenance
Does maintenance include a redesign?
Routine maintenance and substantial redesign work have different scopes. New templates, migrations and integrations should be quoted separately.
Is round-the-clock support included?
Support hours, response expectations and emergency arrangements must be agreed in the proposal. They are not assumed.
CONNECTED SERVICES
Build a more complete plan.
Technical SEO
Identify the issues that prevent search engines from discovering, understanding or indexing important pages. Turn technical findings into an actionable development backlog.
Website Design & Development
Create a website that explains your offer, works comfortably on mobile and makes the next step easy. Design, content and technical foundations are planned together.
E-commerce Development & Marketing
Bring store structure, product content and acquisition together. Prioritize the changes that help shoppers understand your products and complete their purchase.
YOUR NEXT CHAPTER
Let’s find your next
useful move.
Tell us about your business and what you want to improve.